A whole park, piece by piece, in a single system.
A water park group with about 50 thousand members and dependents. Every part of the operation got a system that's already running: the member, the entrance gate, the front office, sales, food and support. And they're all heading toward one central hub.
Each person sees the system they need.
The member, on their phone
They log in with their CPF and find their membership, dependents, digital cards with QR, invitations and renewal. No trip to the front office.
The entrance gate, with its own system
The gate attendant checks the QR for members and visitors, looks up the membership on the spot and lets them in.
The front office, with its own system
Members, cards, invitations, day passes, support and renewals in one dashboard, with search by name, CPF or membership and filters that answer instantly. The counter stops being a line and becomes management.
From the gate to the table, no line.
Day pass sold online
People coming for the day pick the date, pay on their phone and enter with a QR at the gate. Attractions, prices and rules are edited by the park itself.
Order from any table, to any restaurant
Every table in the park has a QR. People see the menu of every restaurant and order from any of them. The order goes from their WhatsApp straight to the restaurant's WhatsApp, and the waiter brings it to the table, even if it's far from the restaurant.
The sales team and support, organized.
Membership sales with targets, commission and bonus
Sales reps log each sale with the current price table, track their own target and commission, and the agreed bonus counts toward hitting the target. The front office publishes new tables without calling a programmer. A lead that comes in through WhatsApp enters the same system and goes to the rep.
AI support that informs, without selling on its own
WhatsApp, Instagram and Facebook answered by an AI trained on the park's rules. Membership prices it won't quote: it hands off to sales. That's the guardrail that keeps the sale with the seller.
Reach thousands of members at once
Bulk notices through official WhatsApp, in batches of a thousand, with tracking of who received them. Instead of calling one by one.
One central hub, for every park.
Every piece above already works. The new hub brings them all into one place and has already been presented to the board.
The gate keeps what it needs on the device and lets people in even without internet.
The card says which parks it's valid at, and every entry records where it happened.
What the data proves, the system handles. What needs interpretation becomes a task for a person.